Welcome to The Productivity Shop, a boutique management consulting agency specialising in sales performance improvement & cost optimisation.
We work with businesses of all sizes, from large corporates to SMEs to sole traders, as well as ambitious individuals looking to boost their personal productivity.
Based in London, we serve clients across the UK and Europe.
Get in touch to find out how we can help boost your productivity.
Roger Frost, Founder & Director
We help businesses grow profitably by boosting performance in 5 key areas…
BUSINESS SERVICES
Sales Productivity
Energising sales teams; increasing sales conversion & margin.
Customer Engagement Process
Filling the Skills Gap
Managing Performance Improvement
Incentivising & rewarding outperformance
Customer Experience
Delivering 5 star experiences; delighting customers, creating vocal advocates.
Customer Journey Mapping
Customer Engagement Process
Leveraging Customer Reviews
Growing loyalty & repeat business
Marketing Effectiveness
Targeted marketing; attracting & engaging customers, generating leads.
Engaging Customers on Social Media
Web Design & Optimisation
Fit for Purpose Merchandising
Attracting Customers with Promotions & Offers
Operations Efficiency
Streamlining operations; optimising costs, time and efficiency.
Strategic Workforce Management
Operational Standards of Excellence
Process Streamlining
Leveraging Technology
Why choose us
Our USP
By mapping the customer journey and highlighting performance gaps at the key moments of truth, we focus resources on the critical activities, processes & behaviours that drive sales margin & customer delight, thereby optimising costs to provide you with the best opportunity to maximise ROI.
Fresh Perspective
As independent consultants, we offer a fresh, unbiased perspective and new way of thinking to your business. No internal politics, no bureaucracy just great ideas and excellent execution
Productivity Experts
Extensive experience in delivering sales margin growth whilst optimising costs for multiple businesses across multiple geographies. Let’s do the same for you.
Affordable, Fast & Efficient
client feedback
Roger consulted for us on a salesforce optimisation project. Despite not having worked in pharma before he was able to quickly understand the business issues and how to bring his huge experience and knowledge to a suite of solutions and enhancements that drove the business forward. Roger has a strong blend of multi national/cultural understanding, intelligence, empathy, people skills, humility and hunger to learn. His recommendations were accepted and implemented with a positive impact on business performance.
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